Refund policy

Return & Refund Policy

The Fashionist

At The Fashionist, we want you to love what you wear. If you are not completely satisfied with your purchase, we offer a simple return and refund policy to ensure a smooth shopping experience.

3-Day Return Policy

We accept returns within 3 days of delivery. If more than 3 days have passed since you received your order, unfortunately we cannot offer a return or refund.

To be eligible for a return, the item must be:

Unused and unworn
In the same condition that you received it
With original tags and packaging intact
Free from damage, stains, or alterations

How to Request a Return

To initiate a return, please contact us within 3 days of receiving your order.

Please include:

Your Order Number
The reason for return
Photos of the product (if damaged or incorrect)

Once your request is approved, we will guide you through the return process.

Refunds

After we receive and inspect the returned item, we will notify you about the status of your refund.

If approved, your refund will be processed and credited to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of delivery with clear photos so we can resolve the issue quickly.